Return Assistant helps users manage and process ordered items on their invoice to be returned efficiently. The RA screen has toggles to turn on or off, for each ordered item on the invoice, if turned off the amount is directly deducted from the amount to pay and vice versa, when the toggle is on, the amount to pay calculates that item in the total amount to pay.

Find out how to customize the Return Assistant features here.

Return reasons

The return reasons feature asks users to select from a predefined list why they decided to return an item. The list is presented to the user when they deselect an item.